Archived Announcements

All Archived Announcements

  • Training Modules for the ELPA21 summative test are available in the Resources section of the portal. These narrated PowerPoint training modules provide explanations of how to use the various online systems associated with the ELPA21 online tests. The document labeled Summative Test Training Modules lists the modules and the duration in minutes of each module.

    Added December 3, 2018
  • Update: New Secure Browser for MacOS 10.13 and 10.14

    This message pertains only to districts and schools using devices with MacOS to administer online tests; all others may disregard this message. AIR has completed the review of MacOS 10.14 and determined a new secure browser is required to support this new operating system. Additionally, a minor security issue has been discovered for MacOS 10.13.

    To allow support of 10.14 and to resolve the security issue in 10.13, Mac Secure Browser 10.6 will be available beginning on Thursday, November 29. This new browser will work on all versions of MacOS that are currently supported (10.9+) so devices running on these operating systems must update to the new Secure Browser 10.6.

    Beginning on Tuesday, January 1, Mac Secure Browser 10.6 will be required for all devices running on MacOS 10.9-10.14 to access the secure student testing site.

    If you have any questions about this information or need assistance with installing the Secure Browser, contact the Arkansas Help Desk at 1.844.332.5602 or arelpa21helpdesk@air.org.

    Added November 29, 2018
  • Orders for Paper, Large Print, and Braille Tests for the ELPA21 Summative Assessment

    TIDE is now back online and the ELPA21 Summative Assessment window is January 28 through March 8. Orders for paper, large print, and Braille tests for the ELPA21 Summative Assessment must be placed in TIDE by November 8 to ensure delivery to districts prior to the start of the Summative test window. To place an order for paper, large print, or Braille tests click on “Paper Ordering” under “Preparing for Testing” and then choose “Initial Orders.” Choose a school in your district and then click “Search.” An order window will open. Enter the quantity of materials you need and then click “Save.” Two versions of the Braille test are available: UEB Uncontracted and UEB Contracted. Please make sure you order the correct version. The quantity of kindergarten and grade 1 paper writing tests your district receives will be automatically calculated based upon the number of students uploaded in TIDE for your district so paper writing supplements are not available for direct order. Arkansas requires that you receive approval from the state prior to placing an order for paper tests, except for large print and Braille.

    An additional order window will open on January 14 for orders for paper, large print, and Braille tests for any students who enrolled in your district after the November 8 cut-off for initial orders. Orders placed during the additional order window will be extracted and shipped daily. At that time you will also be able to order additional kindergarten and grade 1 paper writing supplements if needed.

    Added October 29, 2018
  • TIDE Will Be Offline for Updates

    TIDE will be offline for updates from Thursday, October 25, 5PM ET through Sunday, October 28, 11PM ET. The online ELPA21 Screener and the Online Reporting System will be available while TIDE is offline. Districts and schools can administer ELPA21 Screeners to students while TIDE is offline if those students were added to TIDE prior to the TIDE shutdown.

    Added October 22, 2018
  • Refreshed TDS Login Screens

    TDS and DEI have a new look for login screens! You will notice the following enhancements:

    • Updated look and feel across all platforms
    • Shorter login process
    • Key information is highlighted to better prevent incorrect login attempts

    Updated versions of the following documents have been posted to the Arkansas portal:

    • ELPA21 Online Dynamic Screener Test Administration Manual
    • ELPA21 TA User Guide
    • ELPA21 DEI User Guide

    Added October 15, 2018
  • Future Kindergarten Screener Closing on September 28

    The Future Kindergarten Screener test window will close on Friday, September 28 and reopen on April 1, 2019. All Future Kindergarten Screeners not completed and in a paused status should be completed and submitted by 5 p.m. Central Time on September 28. Starting on October 1, 2018, Kindergarten students will be eligible to take the Kindergarten Screener.

    Added September 24, 2018
  • TIDE 11 and Mandatory Password Resets

    We are happy to announce that TIDE 11 will launch on Monday, August 27. The updated version of TIDE brings a few enhancements while maintaining the familiar look and feel of previous versions.

    New features of TIDE 11:

    • Participation Reports: Now more accessible, with better search functionality
    • Improved Rosters:  Now allows users to define start and end dates, as well as the students and users associated with each roster

    In addition, we will be introducing 2-factor authentication for TIDE and ORS in order to further enhance the security of student information. This means that users will need to respond to an email challenge the first time they log in from a new device. All users will need to reset their passwords and complete this challenge when they log into TIDE or ORS after Sunday, August 26.

    Please contact the Arkansas ELPA21 Helpdesk if you have questions about TIDE 11 and its improved functionality.

    Added August 24, 2018
  • 2018-19 Secure Browsers

    The 2018-2019 Secure Browsers are now available on the Secure Browser page of the Arkansas ELPA21 Portal. An updated Secure Browser Installation Guide is also available. Users are able to administer the ELPA21 Practice Tests and the ELPA21 Screener using either the 2017-2018 Secure Browser or the new 2018-2019 Secure Browser until December 31, 2018. After December 31, 2018 users will be required to use the 2018-2019 Secure Browser. The ELPA21 Practice Tests and Screener will no longer be accessible using the 2017-2018 Secure Browser.

    Updates to the iOS Secure Browser and the Chrome OS Secure Browser are also available. Most iPads and Chromebooks are set up to automatically install updates. If your iPad or Chromebook does not automatically install updates and you have one of these Secure Browser apps installed, you will need to download the updates to these Secure Browser apps. A link to download the apps for use on iPads and Chromebooks where they are not already installed is available on the Secure Browser page of the Arkansas ELPA21 Portal.

    The 2018-2019 Linux Secure Browser is also now available. 

    If you have any questions, please contact the Arkansas ELPA21 Help Desk.

    Added August 15, 2018
  • Upcoming AIR System Downtime

    TIDE will be unavailable for scheduled maintenance from Friday, August 24, 5PM ET – Sunday, August 26, 11PM ET.

    Added August 7, 2018
  • 2018-2019 ELPA21 Dynamic Screener Now Available

    The ELPA21 Dynamic Screener is now available (online, paper-pencil, and braille). The 2018-2019 Screener resources have also been posted in the Resources section of the AR Portal, https://ar.portal.airast.org.

    Added August 1, 2018
  • Upcoming AIR System Downtime

    To prepare for the launch of the ELPA21 Dynamic Screener, AIR will be updating TIDE and ORS:

    • TIDE will be unavailable Monday, July 16, 6:00 AM ET – Sunday, July 22, 11:00 PM ET
    • ORS will be unavailable Wednesday, July 18, 6:00 AM ET – Friday, July 20, 11:00 PM ET

    Added July 11, 2018
  • ELPA21 Screener Closing On June 29, 2018

    The 2017-18 ELPA21 Screener will close next Friday June 29, 2018. Score reports will continue to be available in the Online Reporting System.  We are looking forward to the launch of the new ELPA21 Dynamic Screener on August 1, 2018!

    Added June 22, 2018
  • ELPA21 Summative results now available in ORS

    Results for students who have completed the ELPA21 Summative assessments are now available in the Online Reporting System (ORS). If you have any questions about the results or viewing reports in ORS, please access the ORS User Guide, available on the Arkansas Portal, or contact the Arkansas ELPA21 Helpdesk.

    Added April 27, 2018
  • ELPA21 Summative Test Window Closing on March 9

    The Arkansas ELPA21 summative test window will close on Friday, March 9 at 5 p.m. Central Time. Please make sure that all students who are required to take the ELPA21 summative test complete the test by that date. Paper test materials—including kindergarten and grade 1 paper writing supplements, paper and large print tests, and Braille test booklets—must be returned by March 16. Instructions for returning paper test materials were included with the shipment of the materials. These instructions are also posted in the Resources section of the Arkansas portal. If you need additional return shipment labels or help with returning your paper test materials, please contact the Arkansas ELPA21 Help Desk.

    Added March 7, 2018
  • Update on Lenovo Yoga N23 Chromebooks

    We posted an announcement earlier reporting that AIR had received several reports that Lenovo Yoga N23 Chromebooks freeze when an ELPA21 Speaking test is administered on the Chromebook. We now have an update on this issue. The cause of the issue has been traced to some code in the Chrome operating system. Google expects the issue to be fixed with the release of Chrome OS 65 on March 13. Until Chrome OS 65 is released, the ELPA21 Speaking test should not be administered on Lenovo Yoga N23 Chromebooks. This issue only affects Lenovo Yoga N23 Chromebooks. We have not encountered any issues with other brands of Chromebooks.

    Added February 22, 2018
  • Submitting ELPA21 Tests 

    If you have any concerns regarding an ELPA21 test or a speaking response recording, please have the student PAUSE the test. Contact the Help Desk for assistance resolving the issue.  Do not submit the test until the issue is resolved. If students are recording speaking responses but there is no sound during the playback of the recordings, please verify that the mute button on the headset has not been accidently engaged.

    Added February 13, 2018
  • Update to Chrome OS Secure Browser

    An update to the Chrome OS Secure Browser (version 3.1) will be posted in the Chrome web store for download next week. We have received some Help Desk cases indicating that student’s Chromebooks occasionally “go to sleep” when the student is in the middle of a test session but is taking a long time to read a passage or think about the response to a question. This update will over-ride the Chromebook’s settings and prevent a Chromebook from powering down and “going to sleep” while the student is taking a test. The updated Secure Browser will only prevent the Chromebook from powering down while the student is logged into a test. At all other times the Chromebook’s settings will determine when the Chromebook power down. Installation of this update is voluntary. Students will be able to continue to test on Chromebooks where it has not been installed.

    Added February 13, 2018
  • Support for Mac OS X 10.13

    ELPA21 and AIR are now supporting Mac OS X 10.13 for ELPA21 testing. A Secure Browser for use with Mac computers running OS X 10.13 is now available for download on the Secure Browser page of the portal. 

    Added February 1, 2018
  • AIR received reports this morning that students were having difficulty logging into ELPA21 Summative tests. These issues have been resolved.  Students should now be able to log in to ELPA21 Summative tests.  If you encounter further issues, please contact the AIR ELPA21 Help Desk immediately.  We apologize for any inconvenience this may have caused.

    Added January 29, 2018
  • ELPA21 Summative Tests and Participation Reports Are Open

    ELPA21 online and DEI summative tests and participation reports are now open. The ELPA21 summative test window ends on March 9, 2018. 

    Added January 28, 2018
  • TIDE Additional Order Window

    The TIDE Additional Order Window for placing orders for kindergarten and grade 1 paper writing supplements, paper tests, and Braille tests was scheduled to open on January 29. AIR encountered some issues during testing and the opening of the window is delayed until January 30. We apologize for the inconvenience. 

    Added January 28, 2018
  • TIDE Offline for Updates

    TIDE will be offline for updates on February 5 from 6 p.m. CT until midnight. All other online systems will be available during this time.

    Added January 17, 2018
  • ELPA21 Summative Test Training Modules Now Available

    Training Modules for the ELPA21 summative test are available in the Resources section of the portal. These narrated PowerPoint training modules provide explanations of how to use the various online systems associated with the ELPA21 online tests. The document labeled Summative Test Training Modules lists the modules and the duration in minutes of each module.

    Added December 15, 2017
  • Reminder: 17-18 Secure Browser Must Be Installed by January 1

    Secure Browser 9.0 will not be supported for ELPA21 Practice Tests, Screeners, or Summative Tests starting January 1, 2018. Secure Browser 9.5 (for Mac OS X 10.7 and 10.8) or Secure Browser 10.0 (for all other supported operating systems) must be installed on any computers used for secure ELPA21 testing by January 1, 2018. To determine which version of the Secure Browser is currently installed on a computer, open the Secure Browser. The version number is displayed in the bottom right-hand corner of the "Sign In" box. The 17-18 Secure Browser can be downloaded from the Secure Browser page of the Arkansas portal.

    Added December 13, 2017
  • Updated ELPA21 Practice Tests Available

    Updated ELPA21 Practice Tests are now available. There are two changes to the practice tests this year:

    • The practice tests have been divided into four separate tests for each grade band: one test for each domain. This mirrors the way the ELPA21 summative tests are administered.
    • Two new speaking items have been added to the speaking practice test. These items are similar to new speaking items that will appear on this year’s summative test.

    Student Practice Tests can be accessed using supported web browsers or the Arkansas Secure Browser. The TA Practice Test administration site can be accessed using supported web browsers.

    Added December 3, 2017
  • Update: Administering ELPA21 on iPads

    iOS 11.1 for iPads has been released and it resolves the security issue AIR identified with iOS 11.0. All iPads that had iOS 11.0 installed should be upgraded to iOS 11.1 prior to administering the ELPA21 screener or summative test.

    Added November 8, 2017
  • Orders for Paper, Large Print, and Braille Tests for the ELPA21 Summative Assessment

    The ELPA21 Summative Assessment window is January 29 through March 9. Orders for paper, large print, and Braille tests for the ELPA21 Summative Assessment must be placed in TIDE by November 13 to ensure delivery to districts prior to the start of the Summative test window. To place an order for paper, large print, or Braille tests click on “Paper Ordering” under “Preparing for Testing” and then choose “Initial Orders.” Choose a school in your district and then click “Search.” An order window will open. Enter the quantity of materials you need and then click “Save.” Four versions of the Braille test are available: EBAE Uncontracted, EBAE Contracted, UEB Uncontracted, UEB Contracted. Please make sure you order the correct version. The quantity of kindergarten and grade 1 paper writing tests your district receives will be automatically calculated based upon the number of students uploaded in TIDE for your district so paper writing supplements are not available for direct order. Arkansas requires that you receive approval from the state prior to placing an order for paper tests, except for large print and Braille.

    An additional order window will open on January 29 for orders for paper, large print, and Braille tests for any students who enrolled in your district after the November 13 cut-off for initial orders. Orders placed during the additional order window will be extracted and shipped daily. At that time you will also be able to order additional kindergarten and grade 1 paper writing supplements if needed.

    Added October 30, 2017
  • Administering ELPA21 on iPads and Mac Computers

    Due to a security concern with iOS 11 for iPads, which allows apps other than AIR SecureTest to be opened during the login process specifically on devices that are not governed by a Mobile Device Management (MDM) solution, AIR recommends using iOS 9.x or 10.x until iOS 11.1 is released.  AIR is testing the latest beta preview of iOS 11.1 and plans to support that update when it ships to customers. Schools needing to administer secure assessments on iOS 11 in the meantime should monitor students during the login process to ensure only the AIR SecureTest app is open on students’ screens. Once students are logged in, their iPads will be locked to AIR SecureTest and there is no further risk of opening additional apps.

    AIR is still testing and resolving issues for Mac OS X 10.13 High Sierra.  At this time AIR recommends that schools avoid using machines with the latest Mac OS X for secure testing. AIR will provide updates as often as possible regarding support.

    Added October 24, 2017
  • Change in Dates TIDE Will Be Offline for Updates

    TIDE will be offline for updates on the following dates:

    • 8 a.m. CT Friday, October 27 through 9 p.m. CT Sunday, October 29
    • 4 p.m. CT Friday, November 17 through 8 p.m. CT Monday, November 20

    The November dates are changed from the dates announced earlier.

    The online ELPA21 Screener and the Online Reporting System will be available while TIDE is offline. Districts and school can administer ELPA21 Screeners to students while TIDE is offline if those students were added to TIDE prior to the TIDE shutdown.

    Added October 10, 2017
  • Linux Secure Browser Now Available

    The 2017-2018 Secure Browser for Linux is now available for download on the Secure Browser page of the Arkansas Portal. Updated 2017-2018 Secure Browsers are now available for all platforms supported for ELPA21 testing. Users will be able to administer the ELPA21 Practice Tests and the ELPA21 Screener using either the 2016-2017 Secure Browser or the new 2017-2018 Secure Browser until January 1, 2018. After January 1, 2018 users will be required to use the 2017-2018 Secure Browser. The ELPA21 Practice Tests and Screener will no longer be accessible using the 2016-2017 Secure Browser.

    Added September 18, 2017
  • Updates to Secure Browsers

    The 2017-2018 Secure Browsers for OS X and Windows will be available on the Secure Browser page of the Arkansas Portal on Tuesday, September 5. An updated Secure Browser Installation Guide will also be posted on the portal. Users will be able to administer the ELPA21 Practice Tests and the ELPA21 Screener using either the 2016-2017 Secure Browser or the new 2017-2018 Secure Browser until January 1, 2018. After January 1, 2018 users will be required to use the 2017-2018 Secure Browser. The ELPA21 Practice Tests and Screener will no longer be accessible using the 2016-2017 Secure Browser.

    Updates to the iOS Secure Browser and the Chrome OS Secure Browser are also available. Most iPads and Chromebooks are set up to automatically install updates. If your iPad or Chromebook does not automatically install updates and you have one of these Secure Browser apps installed, you will need to download the updates to these Secure Browser apps. A link to download the apps for use on iPads and Chromebooks where they are not already installed is available on the Secure Browser page of the Arkansas Portal.

    The 2017-2018 Linux Secure Browser is not yet available. We expect it to be posted on the Portal the week of September 11. We will send out another announcement when the 2017-2018 Linux Secure Browser has been released.

    If you have any questions, please contact the Arkansas Help Desk.

    Added August 31, 2017
  • Update to Screener Online Tests

    The screener online tests will be updated on Wednesday evening, August 30, to fix an issue with compatibility with the latest iPad and Chrome secure browser apps. Users who reported issues administering the screener on an iPad or Chromebook should be able to administer the test on those platforms after this update is deployed.

    This update also includes some changes to the way student test settings are displayed if the TA chooses to review student test settings when approving the student to test. Test settings are now organized into two groups, Designated Supports and Accommodations, rather than in a randomly sorted list. This change mirrors how the test settings are displayed in TIDE and should make it easier for test administrators to quickly focus on the test settings they want to check.

    If you have any questions, please contact the Arkansas ELPA21 Help Desk.

    Added August 30, 2017
  • Assigning Temporary IDs for ELPA21 Screener

    Temporary IDs for administering ELPA21 Screener should only be assigned to actual students who do not yet have a permanent SSID and who will not receive a permanent SSID before they need to take the Screener. Temporary IDs should NEVER be used for the purpose of creating “fake” students so that TAs can practice administering the test. Creating “fake” students to practice with the test is an egregious security violation of the assessment and is in violation of the user agreement that school and district staff sign.  The creation of “fake” students will also create errors in school and district reporting and accountability systems, and therefore cannot be permitted. Temporary IDs should only be used for real students and they should be changed to permanent SSIDs as soon as a permanent SSID is available for the student.  Please review the training materials and the ELPA21 Screener Test Administration Manual found on your state’s testing portal if there are questions about administering the screener.

    The Temporary ID system is new for 2017-18, and will be suspended as needed if it is used inappropriately.

    Added August 23, 2017
  • Translating Individual Student Score Reports

    Individual Student Score Reports (ISRs) for the 17-18 Screener can be printed in English, Marshallese, Russian, Spanish, and Vietnamese from within the Online Reporting System (ORS). In addition to these languages that are available within ORS, a S'Gaw Karen translation of the Screener ISR template is available in the Resources section of the portal. Translations of the Achievement Level Descriptors into Marshallese, Russian, S'Gaw Karen, Spanish, and Vietnamese are also available in the Resources section of the portal.

    Added August 17, 2017
  • Online Reporting System Open for 2017-2018

    The Online Reporting System (ORS) is now open for 2017-2018. Results for all ELPA21 Screener Tests taken through Friday, August 11 are posted in ORS. Results for Screener Tests taken after August 11 will be scored within seven days of the student completing the test and the results will be posted in ORS as the tests are scored. An Online Reporting System Quick Guide, with instructions on how to download individual student score reports, is available in the Resources section of the Arkansas portal. A more detailed ORS User Guide with information on obtaining results from the 2016-2017 ELPA21 Summative Tests as well as the 2017-2018 Screener Tests is also available in the Resources section of the portal. The ORS User Guide can also be access by clicking the Help button within ORS.

    Added August 15, 2017
  • Screener Administrators: Issue Fixed

    The issue that was preventing Screener Administrators from logging into the TA Interface has been fixed. Screener Administrators should be able to log into the TA Interface, select screener tests to administer, and approve students for testing. Please contact the Arkansas ELPA21 Help Desk if you encounter any difficulties logging into any systems.

    Added August 7, 2017
  • Update on Chromebooks

    The issue that caused the built-in Chrome recorder to occasionally stop working when a student is recording a response to a speaking item has been fixed. However, our internal testing indicates that speaking response recordings are garbled when recorded on Acer 13 Chromebooks with the Chrome OS 60 operating system. There is no issue with speaking recording on Acer 13 Chromebooks with Chrome OS 59. If you are using Acer 13 Chromebooks in your district we strongly recommend that you not update them to Chrome OS 60 when it is released this week. AIR and ELPA21 will continue to support Chrome OS 59.

    Added August 3, 2017
  • ELPA21 Screener and TIDE Are Now Open

    2017-2018 Arkansas TIDE and the ELPA21 Screener are now open. Passwords have been reset for all users who had TIDE accounts last year. Users with 2016-2017 accounts should do the following to reset their passwords:

    1. Access the TIDE login page. (From the Arkansas Portal homepage, select your user role and then click on the TIDE link.)
    2. On the TIDE login page, click on the link to request a new password.
    3. Enter the email address you use to log into TIDE.
    4. An email (from AIRAST-DoNotReply@airast.org) which contains a clickable link will be sent to the email address associated with the account.
    5. Click on the link. You will be directed to a page in TIDE where you can enter a new password. The link will expire in 15 minutes, so if you do not create your new password within 15 minutes you will need to request a new link.
    6. Follow the on-screen prompts to create a new password and respond to security questions.

    Updated versions of the TIDE User Guide, TA User Guide, and DEI User Guide (for entering students’ responses to paper screener tests) are available for Test Administrators and Test Coordinators in the Resources section of the Arkansas portal. Online training modules for using these systems are also available in the Resources section of the Arkansas portal under “Webinars and Trainings.”

    The Arkansas ELPA21 Online Reporting System will be available on August 8.

    Added August 1, 2017
  • Submitting ELPA21 Tests 

    If you have any concerns regarding an ELPA21 test or a speaking response recording, please have the student PAUSE the test. Contact the Help Desk for assistance resolving the issue.  Do not submit the test until the issue is resolved. If students are recording speaking responses but there is no sound during the playback of the recordings, please verify that the mute button on the headset has not been accidently engaged.

    Added February 9, 2017
  • Welcome to the new Arkansas ELPA21 portal!  Please browse the site to become accustomed to the many offered features.  Resources and information will be added on a rolling basis.  If you have any questions, please contact the Arkansas ELPA21 Help Desk.

    Added December 27, 2016
  • Register for email alerts in preparation for the 2016-17 school year, and don't miss out on any news regarding the assessment system.

    Added December 27, 2016

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